FNB eWallet PIN Request Process

The code for the FNB eWallet PIN request is *120*277#. With this code, you can request the eWallet PIN if you are yet to receive an SMS that contains an ATM PIN for withdrawal or if your PIN expires.

With FNB eWallet service, you can send money to anybody in South Africa who has a valid South African cellphone number. eWallet is one of the easiest ways of sending and receiving money. Like regular bank transfers, you can withdraw the money in your eWallet using an ATM or at retail stores.

You can also use the money to buy airtime for your phone. In this article, we have done a step-by-step guide on how to request for FNB eWallet PIN. We have also included a list of retail stores where you can withdraw money from your eWallet.

FNB eWallet New PIN Request

When you receive money in your FNB eWallet, you will get an SMS notifying you of how much you received, but above all, the SMS will also carry an ATM PIN for withdrawal. With this PIN, you can withdraw money from your FNB eWallet at any FNB ATM.

However, the eWallet withdrawal PIN has a validity duration of just four hours, after which it expires. If this happens, you will have to request a new PIN.

How To Do FNB eWallet Request Online

Here is how to request for FNB eWallet PIN:

FNB eWallet PIN Request

  • Dial *120*277#
  • Select ‘1’ for Cash Withdrawal
  • Select ‘1’ for get ATM PIN
  • You will receive an SMS with your PIN

Since this withdrawal PIN has a duration of four hours, it is advised to request it when you are close to an FNB ATM.

Can You Do An FNB eWallet PIN Request Without Airtime?

You cannot make an FNB eWallet PIN request without airtime. However, FNB has made a provision for you to buy airtime from your eWallet before continuing with the PIN request process. Here is how it works:

  • Dial *130*277#
  • Follow the prompts to select the amount of airtime you want to buy
  • Once your cell phone number receives the airtime, you can proceed to make anFNB eWallet PIN request by dialing *120*277#

Step-By-Step Procedures For Using the FNB eWallet PIN

The FNB eWallet PIN comes as an SMS to your phone when money is sent to you. Once you receive the SMS (with the eWallet PIN), you can go to the nearest FNB ATM to withdraw the money. Mind you, the only bank ATM that allows you to withdraw money from your FNB eWallet is FNB ATM. Here is how to withdraw at the ATM:

  • Select the green button (Enter/Proceed) OR select ‘Cardless Services’
  • Select ‘eWallet Services’
  • Type in your cellphone number and select ‘Proceed’
  • Type in the ATM PIN you received via SMS
  • Select the amount you want to withdraw
  • Collect your cash from the machine
  • Confirm whether your transaction has been completed or select ‘Cancel’ before leaving the ATM.

If you do not wish to withdraw the money, you can also decide to transfer it to your FNB bank account.

You Can Also Withdraw Money From eWallet From Retail Stores

FNB eWallet PIN Request

Retail stores are an alternative for eWallet withdrawal. Here is how you can do that:

  • Dial *120*277*4#
  • Select ‘1’ for Cash Withdrawal
  • Select ‘1’ to get your retail PIN
  • Go to the nearest retail store
  • Make a purchase with your credit or debit card
  • Select Cash Withdrawal
  • Select “Withdraw Cash from eWallet”
  • Enter the amount you want to withdraw
  • Enter your mobile number
  • Enter your retail PIN
  • Since you will be making a purchase, you will not be charged any extra fee for withdrawal.
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Here Are the retail points where you can withdraw money from FNB eWallet

  • Randgate TOPS
  • Umlazi Megacity SPAR
  • Limpopo TOPS
  • Thohoyandou SPAR
  • Bray’s SPAR
  • Limpopo SPAR
  • Thohoyandou TOPS
  • Umlazi TOPS
  • Savoy SPAR
  • Ngqeleni SUPERSPAR
  • Lighthouse SPAR
  • Lighthouse TOPS
  • Myezo SPAR
  • Sutherland Ridge SUPERSPAR
  • Northcrest SUPERSPAR

How To Send Money Using FNB eWallet

FNB eWallet PIN Request

You can send money from your FNB bank account to your eWallet, or the eWallet of others as long as they have a valid South African number. Sending money to an FNB eWallet is just as easy as withdrawing the money. Firstly, you will need to sign up for cell phone banking, and here is how to do that:

  • Dial *120*321#
  • Select ‘Activate SIM’
  • Select option 1
  • Enter the serial number of the SIM
  • Select ‘Confirm’
  • Once your SIM is activated, you will receive an SMS

After activating your SIM for cellphone banking, you can then proceed to send money to your eWallet or the eWallet of your friends and family. Here is how to send money to FNB eWallet:

  •  Dial *120*321#
  • Select ‘Send Money’
  • Select ‘eWallet’
  • Choose the account you want to send the money from
  • Input the cell phone number you want to send to
  • Enter the amount you want to send
  • Select ‘Yes’ to send an SMS with ATM PIN to the recipient.
  • Confirm the cellphone number and the amount

Frequently Asked Questions About FNB eWallet PIN Request Process

Here are answers to some of the questions you may have about the FNB eWallet PIN request.

How Does FNB eWallet Work?

FNB eWallet works by allowing FNB users to send and transfer money as long as you have a valid South African number.

Can I Use FNB Online Banking To Access eWallet?

Yes, you can use FNB Online Banking to access eWallet. All you need to do is to link your FNB online banking with your eWallet.

How Do I Buy Airtime From My eWallet?

To buy airtime from your eWallet, dial *130*277# and follow the prompts.

Can I Withdraw Money From eWallet The Next Day After Receiving It?

Yes, you can withdraw money from eWallet the next day after receiving it. Just ensure to request the PIN when you are ready to withdraw to avoid requesting so many times.

How Long Does an eWallet Withdrawal PIN Last?

eWallet withdrawal PIN for ATM is valid for only 4 hours, while the retail PIN is valid for 30 minutes. As such, it is generally advised that you request the PIN while you are about to withdraw or close to the withdrawal point.

Can I Reverse eWallet Transfer?

FNB has provided a way to cancel an eWallet transfer if you notice that you have made a mistake. Here is how it works:

  • Dial *120*321#
  • Select option 4 for ‘Send Money’
  • Select option 5 for ‘eWallet Reversal’
  • Choose the eWallet transaction you want to cancel

Alternatively, you can call the FNB customer service agent.

What Is The Maximum Balance For FNB eWallet?

The maximum balance you can have in your FNB eWallet is R300.

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Romeo Ndlovu
Romeo Ndlovu
Romeo's secret talent is taking the ordinary and making it extraordinary content. At work, he is thinking about how best to provide the most unique, original content that provides utmost satisfaction to the user. Away from work, he is a football addict who loves to catch up on his favorite pastimes


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