Department of Employment and Labour Contact Details and Email Address For Help or Complaints

The Department of Employment and Labour is a sector in the South African civil service that administers federal labor laws to ensure the creation of employment services, unemployment insurance, healthy working conditions, employment training, and more. The department is also saddled with the responsibility of guaranteeing workers’ rights to safety, as well as protection against employment discrimination and partiality.

In South Africa, the agencies of the department include Advisory Council for Occupational Health and Safety, Commission for Conciliation, Mediation and Arbitration, Commission for Employment Equity Compensation Board, Employment Conditions Commission, National Economic Development, and Labour Council Productivity South Africa, as well as Unemployment Insurance Fund.

Here Are The Different Ways To Contact The Department of Employment and Labour

Like every functional department in the South African government, the Department of Employment and Labour has various platforms through which they can be reached. These platforms are made available in case people want to make inquiries or lay complaints of any sort.

The department’s contact platforms are designed in such a way that makes it’s practically possible for everyone to gain access to them through at least one means. By this, if you cannot contact them through their telephone or fax, you can comfortably go to their physical address or even through the post office.

  • Telephone: Tel 012 309 4000
  • Website: www.labour.gov.za
  • Postal address: Postal Private Bag X117, Pretoria, 0001
  • Physical Address: Physical Laboria House, 215 Francis Baard Street, Pretoria
  • Fax: Fax 012 320 2059
  • Email Address:​[email protected]
  • Twitter: Department of Employment and Labour @deptoflabour; Instagram: deptoflabour

As detailed on the department’s official website, there are other ways you can make contact with the ministry. They include via:

  • The Minister’s office
  • Head office
  • Provincial offices
  • Labour centres
  • Satellite offices
  • Online feedback platform

1. The Minister’s Office

The minister of labor and employment has two offices in the country. One is situated in Cape Town while the other is located in Pretoria. You can visit any of the offices nearest to you to seek help.

A. Cape Town head Office:

  • ​Office Hours: 08:00 – 17:0​0
  • Working Days: Mon – Fri
  • Telephone: (021) 466 7160,
  • Fax: (021) 462 2832
  • Street Address: Room 1207, 12th Floor, 120 Plein Street, Cape Town, 8000 ​​

B. ​​​​​​​​​Pretoria Head Office

  • Office Hours: 08:00 – 17:00
  • Working Days: Mon – Fri Telephone: (012) 309 4000,
  • Fax: (012) 320 1942​
  • Street Address: Labodia Building, 215 Francis Baard Street, Pretoria, 0001
  • Postal Address: Private Bag X499, Pretoria, 0001 ​

2. Head Office

The address of the department’s head office has been listed above. However, we will drop it again for clarity purposes.

  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number: (012) 309 4000
  • Fax Number: (012) 320 2059
  • Street Address: Laboria House 215 Francis Baard Street, Pretoria
  • Postal Address: Private Bag X117, Pretoria, 0001

3. Labour Centres

Here are some of the labor centers in the nine provinces of the country. You can still visit any of them that is nearest to you for complaints or inquiries.

Western Cape

Beaufort West
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (023) 414 3427
Fax Number(s): (023) 414 3425
Street Address: No 4 Voortrekker Street, Beaufort West

Cape Town
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (021) 468 5500/(021) 468 5502/4
Fax Number(s): (021) 468 5510
Street Address: Thomas Boydell Building, 22 Parade Street, Cape Town

Knysna
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (044) 302 6800
Fax Number(s): (044) 382 5159
Street Address: Old Van Halderens Building, Clyde Street, Knysna

Mitchell’s Plain
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (021) 391 0591
Fax Number(s): (021) 391 0761
Street Address: Old Post Office Building, Polka Square, 7th Avenue, Town Centre, Mitchell’s Plain

Mossel Bay
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (044) 691 1140/1
Fax Number(s): (044) 691 1519
Street Address: Shoprite Building, Cnr Marsh and Church Streets, Mosselbay

Paarl
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (021) 872 2020 / 74
Fax Number(s): (021) 872 6290
Street Address:
68 Breda Street, Paarl

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Eastern Cape​

Maletswai

Telephone Number(s): (051) 633 2637
Fax Number(s): (051) 634 1462
Street Address: 80 Somerset Street, Aliwal North, 9750

Butterworth
Telephone Number(s): (047) 491 0656/0490
Fax Number(s): (047) 491 0878
Street Address: Corner Umtata and Meryman Streets, Bungalow mall, Butterworth

Cradock
Telephone Number(s): (048) 881 3010
Fax Number(s): (048) 881 1543
Street Address:
73 Frere Street, Cradock, 5880

East London
Telephone Number(s): (043) 702 7500
Fax Number(s): (043) 702 7569/7557
Street Address: IGI Building, Ensuco House, Cnr Oxford and Hill Str, East London, 5201

Mthatha
Telephone Number(s): (047) 501 5600
Fax Number(s): (047) 501 5631
Street Address:
No 18 Corner of Madeira & Elliot Streets, Old Manpower Building, Mthatha, 5100

Gqeberha
Telephone Number(s): (041) 506 5000
Fax Number(s): (041) 506 5054
Street Address:
VSN Centre 116 -134 Goven Mbeki Avenue, Port Elizabeth, 6000

Free State

Bethlehem
Telephone Number(s): (058) 303 5293
Fax Number(s): (058) 303 4100
Street Address: 37 Louw Street, Bethlehem

Bloemfontein
Telephone Number(s): (051) 411 6400
Fax Number(s): (051) 447 6067
Street Address: Allied Building, C/O Charlotte Maxeke & West Burger Streets, Bloemfontein

Ficksburg
Telephone Number(s): (051) 933 2299
Fax Number(s): (051) 933 3705
Street Address: 28 Voortrekker Street, Ficksburg

Harrismith
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (058) 623 2977
Fax Number(s): (058) 622 1869
Street Address: `42 Stuart Street, Harrismith

KwaZulu-Natal

Dundee
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (034) 212 3147/8
Fax Number(s): (034) 212 2368
Street Address: 63 Victoria Street, Dundee
Cell: 0664801909

Durban
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (031) 401 9424
Fax Number(s): (031) 336 1506
Street Address: Government Buildings, Masonic Grove, Durban
Cell: 082 327 3035

Northern Cape 

Kimberley
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (053) 838 1500
Fax Number(s): (053) 838 1618
Street Address: Laboria House Cnr Pniel & Compound Streets, Kimberley, 8300

Kuruman
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (053) 712 3870
Fax Number(s): (053) 712 3953
Street Address: Magistrate Complex, 818 Seweding Road, Kuruman

Limpopo

Burgerfort
Telephone Number(s): (013) 231 8913/4/5
216 Ribbok Street, Burgersfort

Giyani
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (015) 812 9030
Fax Number(s): (015) 812 4197
Street Address: Old Government Building, Giyani Main Road, Giyani

Mpumalanga

Mashishing (Lydenburg)
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (013) 235 2368/9
Fax Number(s): (013) 235 1436
Street Address: 51 De Klerk Street, Lydenburg

Mbombela (Nelspruit)
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (013) 753 2844/5/6 / 755 2640
Fax Number(s): (013) 752 3270
Street Address: 29 Brown Street, Alroe Park, Nelspruit

Western Cape 

Mitchell’s Plain
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (021) 391 0591
Fax Number(s): (021) 391 0761
Street Address: Old Post Office Building, Polka Square, 7th Avenue, Town Centre, Mitchell’s Plain

Mossel Bay
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (044) 691 1140/1
Fax Number(s): (044) 691 1519
Street Address: Shoprite Building, Cnr Marsh and Church Streets, Mosselbay

North West

Rustenburg
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (014) 592 8214
Fax Number(s): (014) 597 1288
Street Address: Cnr Steen and Mandela roads, Rustenburg

Taung
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (053) 994 1679
Fax Number(s): (053) 994 1478
Street Address: Stand 232, Behind Taung Station Post Office, Taung Station

Gauteng

​Kempton Park
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (011) 975 9301/7
Fax Number(s): (011) 975 9301/ 086 544 2264
Street Address: Trust Bank Building, Ground floor, Cnr Voortrekker and Wolff Streets, Kempton Park

Krugersdorp
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (011) 955 4420/3
Fax Number(s): (011) 955 4424
Street Address: Foley Street, 6 Factoria, Luipaardsvlei

4. Satellite Offices

The Department of Employment and Labour’s satellite offices are currently situated in only six provinces. Here are the exact locations where you can find some of their satellite offices. You will find out more via this link.

​​​​​​Eastern Cape

Bedford
Street Address: 2 Andrew Turpin Str., Bedford, 5780

Cala
Telephone Number(s): (047) 877 0372

Cofimvaba
Telephone Number(s): (047) 874 0428
Street Address: 21 Belias Street

Lady Frere
Telephone Number(s): (045) 878 0214
Street Address: 35 Indwe Road

Molteno
Telephone Number(s): (045) 967 0493/11
Street Address: Robinson Road

Peddie
Telephone Number(s): (040) 673 3748
Street Address: Alf Dlamini Heights Office No 2

Western Cape

Swellendam
Operating Hours: 07:30 to 16:00 Monday to Friday
Telephone Number(s): (028) 514 1600/4
Fax Number(s): (028) 574 1649
Street Address: 2 Imhoff Street, Swellendam, 6740
Contact: Ms Rachel Windvogel

Vredendal
Operating Hours: 07:30 to 16:00 Monday to Friday
Telephone Number(s): (027) 213 2141
Fax Number(s): (027) 213 2945
Street Address: Cnr. Tuin and Dorp Street, Vreedendal, 8160
Contact: Ms Rhyni Van Niekerk

Ceres
Operating Hours: 07:30 to 16:00 Monday to Friday
Telephone Number(s): (023) 312 2233
Street Address: 100 Voortrekker Drive, Ceres, 6835
Contact: Ms Zenobia van Wyk

Limpopo

Jane Furse
Telephone Number(s): (013) 265 7125/7210
Fax Number(s): (013) 265 1879,
Street Address: 960 Vergelegen C, Mashishing Section, New Hospital RD, Jane Furse,

Mookgopong
Telephone Number(s): (014) 743 1924
Fax Number(s):
Street Address: Nr8 Fourth Street, Mookgopong

Malamulele

Street Address: Suit No1 MPS Building, Malamulele main street

Thabazimbi
Telephone Number(s): (014) 777 2028
Fax Number(s): Street Address: No.5 Rooibok Street, Thabazimbi​

Hoedspruit
Telephone Number(s): (015) 793 1121
Street Address: 50 Springbok Street, Hoedspruit

Gauteng

Eldorado Park
Telephone Number(s): (011) 497 3000
Street Address: Eldorado Park, Civic Centre

Ennerdale
Telephone Number(s): (011) 497 3000
Street Address: Eldorado Park, Civic Centre Ext 5

Heidelburg
Telephone Number(s): (011) 345 6300

Mpumalanga

Belfast
Telephone Number(s): (013) 253 1276
Street Address: 20 Scheepers Street, Belfast
Postal Address: Private Bag X718, Carolina, 1185

Breyten
Telephone Number(s): (017) 861 3028
Street Address: Old Railway Hostel, Ous Grobler Street, Breyten
Postal Address: Private Bag X9054, Ermelo, 2350

Delmas
Telephone Number(s): (013) 665 2259
Street Address: Monaco Building, 26 Third Street, Delmas
Postal Address: Private Bag X7291, Emalahleni, 1035

Amersfort
Telephone Number(s): (017) 753 1801
Street Address: Hannes Rothmann Building Room 5, Sheiding Street, Amersfort
Postal Address: Private Bag X34, Amersfort 2380

Badplaas
Telephone Number(s): (017) 844 1403
Street Address: Corner Wallach & Goodman Streets, Badplaas
Postal Address: Private Bag X718, Carolina, 1185

Balfour
Telephone Number(s): (017) 773 0410
Street Address: Shop 7 Villa Centre, 106 Jan Van Riebeeck Street, Balfour
Postal Address: Private Bag X2001, Standerton, 2430

Free State

Parys
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (056) 811 3043
Fax Number(s): (056) 811 4404
Street Address: Unit 4, 21 Middle Street, Parys

Thaba Nchu
Operating Hours: 07:30 to 16:00, Monday to Friday.
Telephone Number(s): (051) 873 2004
Fax Number(s): (051) 873 2011
Street Address: Old OK Complex, Ratlou

Virginia
Operating Hours: ​ Open once every two weeks.
Telephone Number(s): (057) 212 6504

5. Online Feedback

You can also reach out to the employment and labor department through their online feedback platform. If you have feedback, simply contact them by completing the form on their website; enter your name, surname, and email and then click submit.

6. Provincial Offices

The Department of Employment and Labour’s offices are situated in the nine provinces in the country to make their services accessible to all. The addresses of their offices are listed below.

Eastern Cape

  • Street Address: Department of Employment and Labour (Eastern Cape, 3 Hill Street, East London, 5201
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (043) 701 3000
  • Fax Number(s): (043) 722 1012/743 9719

Free State

  • Street Address: Department of Employment and Labour (Free State), Laboria House, 43 Charlotte Maxeke Street, Bloemfontein​
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (051) 505 6200
  • Fax Number(s): (051) 447 9353

Western cape​

  • Street Address: Department of Employment and Labour (Western Cape), 4th – 6th Floors, 9 Long Street, Cape Town
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (021) 441 8000
  • Fax Number(s): (021) 441 8135

North West

  • Street Address: Department of Employment and Labour (North West), 2nd Floor, Provident House, University Drive, Mmabatho
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (018) 387 8100
  • Fax Number(s): (018) 384 2745

Limpopo

  • Street Address: Department of Employment and Labour (Limpopo), 42A Schoeman Street, Polokwane
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (015) 290 1744
  • Fax Number(s): (015) 290 1670

Mpumalanga

  • Street Address: Department of Employment and Labour (Mpumalanga), Labour Building, Cnr Hofmeyer Street and Beatty Avenue, Witbank
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (013) 655 8700
  • Fax Number(s): (013) 690 2622

KwaZulu-Natal

  • Street Address: Department of Employment and Labour (KwaZulu-Natal), 267 Anton Lembede (Smith Street), Royal Building, 11th Floor, Durban, 4000
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (031) 366 2000
  • Fax Number(s): (031) 366 2300
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Northern Cape

  • Street Address: Department of Employment and Labour (Northern Cape), Cnr Compound and Pniel Road, Kimberley
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (053) 838 1500
  • Fax Number(s): (053) 832 4798

Gauteng

  • Street Address: Department of Employment and Labour (Gauteng), 77 de Korte Street, Braamfontein, Johannesburg.
  • Operating Hours: 07:30 to 16:00, Monday to Friday.
  • Telephone Number(s): (011) 853 0300
  • Fax Number(s): (011) 853 0470

A Look At The Primary Function Of The Department of Labour And Their Effectiveness

The Department of Labour is one of the civil service units of the Federal Departments of South Africa responsible for delivering various types of public services. The department falls under the executive branch of the government while its main purpose is to carry out all most activities that have to do with employment and labour in the country, including regulating the South African labour market for a sustainable economy.

The department of labour and employment is dedicated to providing its consumers and business partners with friendly, efficient, and high-quality services. They basically achieve the above through various means including:

  • Social and income protection
  • Protection of human rights
  • Social dialogue
  • Promotion of equity
  • Creating employment services for citizens
  • Appropriate legislation and regulations
  • Promotion of equity
  • Inspection, compliance monitoring, and enforcement

The Department of labour also plays a pivotal role in making sure that unemployment and the poverty level in the country are reduced to the barest minimum. From time to time, they often roll out a set of programs and policies targeted at the people in consultation with social partners.

The role of the department in the improvement of economic efficiency and productivity in South Africa cannot be overemphasized. The department also spreads its tentacles to workplaces, where they ensure there is absolute equality and impartiality.

The department of labour and employment in South Africa is a major part of the civil service. Since its inception, the unit has proved to be an asset, especially in the employment and labour area.

In all fairness, the department’s effectiveness cannot be sidelined as it has shown great professionalism in the exercise of authority in labour administration and protection and skill development over the years. Interestingly, the department sometimes works with other corporate bodies and parastatals to bring about positive changes both within and outside of their administrative field.

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