Zando Online Shopping: How To Use Your Store Credits, Coupons And Vouchers

Arguably, Zando is South Africa’s biggest online fashion store. While it was founded as a subsidiary of The Jumia Group by Rocket Internet AG in 2012, the company has metamorphosed into a leading online fashion shopping destination in South Africa.

Disregarding Zando’s in-house brands like Utopia, the online fashion outlet can brag about being a home to many brands in, footwear, apparel, homeware and beauty products.

To buyers, Zando is the place to find numerous choice of international and local brands at the best prices. They’ve made phrases like “Zando shoes” and “Zando dresses” popular in Google Search.

Read Also – 6 Fascinating Ways To Enjoy Your Earnings On eBucks

Most of this buyers are thrilled about being able to return items they ordered if they find it defective or unsatisfying. All they have to do is to log into Zando.co.za, fill the returns form online and get instructions on how to return the purchased item.

As far as the company’s criteria to return an item are observed, buyers can get a refund in form of Store Credits.

How to use the Store Credits have been a cause for concern to many buyers. Thus, the rest of this article will offer a detailed explanation on how to use Zando Store Credits, Promotional Coupons or Gift Vouchers.

Before that, you ought to be aware of Zando return policy.

First, you must know that there are non-returnable items. These include opened cosmetics and fragrances, underwear, swimwear with detached hygiene strips and earrings for pierced ears.

In addition to the above, you can only return an item if:

  1. You logged for return within 14 days the item was delivered;
  2. The item is in a re-sellable condition; and
  3. Is in its original packaging, with labels attached.

How To Use Your Zando Store Credits, Coupons And Vouchers

Zando Store Credits

You will get store credits when you return an item and select store credit as your refund method. Once Zando quality control has processed the item you returned, you’ll receive the credits.

Also, when a product is out of stock, a store credit voucher code will be emailed to you to the value of the paid price of the product.

You can use Zando store credits to make future purchases on the online fashion store. Yes, you can use them on your orders until its total value has been exhausted. 

To use your store credits, all you have to do is to copy the voucher code and paste it into the box named “Coupon” upon checkout. That way, you will have the credit amount deducted from your retail price.

READ
ZAR to USD: South African Rand to Dollar Conversion and Exchange Rate

Simple huh? I know, you’ve been wasting your time searching for Zando contact details.

Zando Gift Vouchers And Promotional Coupons  

When you receive a gift voucher from Zando, all that’s required of you is to make an order and present the voucher. The value of the voucher will be removed from your total order value.

Again, you can use the gift voucher until its total value has been completely consumed.

The case is the same with Zando promotional coupon. Promotional coupons are usually received via newsletter sign-ups, social media promotions and other marketing activities. You can use them on the online fashion store but they come with limitations.

For instance, promotional coupons may not be applied to Zando Deal (special deal) orders, may not be valid on some sale items, have a validity and usage period, or a minimum spendable amount.

For Zando Deals, only store credit and gift voucher coupons are acceptable. So far, no discount promotional coupons have been accepted while making Zando Deals.

How To Redeem Zando Vouchers And Coupons

To redeem your vouchers or coupon, simply enter the code in the box provided on the Shopping Cart page. Alternatively, you can enter the code in the box provided on the Checkout page.

See Also – How To Activate And Log Into Your Ufiling Account

Other Things You Should Know About Zando

The online fashion store is not just for buyers. It’s possible for anyone to become a supplier of the online store through the Zando Fashion Marketplace platform.

To become a supplier, you just have to simply indicate the products you’d like to offer and set the prices. Zando will take care of the quality control and delivery to customers.

If you are interested in becoming a supplier, email an application to [email protected]

Was this article helpful?
Nedu Raymond
Nedu Raymond
An advocate of closed-back headphones, horror movies, and dark humor; Raymond believes Peter Griffin and Stan Smith should be real people. Outside of having to write, edit, and work on other forms of content, he may keep up with the EPL or listen to everything Eminem and Jon Bellion.
data-matched-content-rows-num="2" data-matched-content-columns-num="4" data-matched-content-ui-type="image_stacked" data-ad-format="autorelaxed">

Recommended

Understanding The Bad Blood Between Sisters Kelly Khumalo and Zandie Khumalo

When it comes to music in South Africa, songstress Kelly Khumalo and her younger sister, Zandie Khumalo, are very much in the mix. However,...

What Is Kelly Khumalo’s Age, Who Are Her Kids and Why Is She Still Single?

Kelly Khumalo is a celebrated South African singer, actress, and businesswoman who has been in the entertainment scene for a very long time. Currently...

Top 8 Openly Gay South African Celebrities Who Married Their Partners

South Africa is one of Africa's most gay-friendly destinations. A lot of people, including South African celebrities have come out of their closets in...

These Are The Boyfriends Carol Tshabalala Has Had Since Divorcing Her Husband Solomon Manana

When it comes to women in sports journalism, no name rings a louder bell than Carol Tshabalala – the first African to appear as...

Madam & Mercy’s Real Ages and The Truth About The Cast Member’s Everyday Life

Madam and Mercy is the reality TV show of the moment in South Africa. With a real-life mother and daughter cast featuring the then...

Featured Today

READ
How To Convert South African Rand To Euro

What To Know About Zenande Mfenyana’s Child, Baby Daddy and Boyfriend

People's perception of having a child before marriage has changed in recent times. While most people follow the tradition of getting hitched before having...

Warren Masemola’s Life With Wife Kguagelo and The Role That Made Fans Think He Is Gay

A great actor is one who can take any role and make it so real that people believe it to actually be his life....

Baby Cele Has Been Married Three Times – All About Her Age & Why She Left Her First Husband

In most things, one can easily describe Baby Cele as a success. The famous South African actress has made appearances in important productions and...

A Glimpse into the Life of Bahumi Madisakwane – Somizi Mhlongo’s Daughter

Actress and TV personality, Bahumi Madisakwane has come a long way in carving a path for herself, stepping away from what has become the...

South African Celebrity Couples Who Have Been Together The Longest

If one thing is ever clear about South African celebrity couples like their counterparts in most parts of the world, it is the fact...
Was this article helpful?

Related Stories