{"id":231028,"date":"2021-05-31T11:34:56","date_gmt":"2021-05-31T10:34:56","guid":{"rendered":"https:\/\/buzzsouthafrica.com\/?p=231028"},"modified":"2021-05-31T11:35:02","modified_gmt":"2021-05-31T10:35:02","slug":"contact-details-for-absa-customer-care-and-the-departments-they-are-for","status":"publish","type":"post","link":"https:\/\/buzzsouthafrica.com\/contact-details-for-absa-customer-care-and-the-departments-they-are-for\/","title":{"rendered":"Contact Details For ABSA Customer Care and the Departments They Are For"},"content":{"rendered":"

The ABSA Customer care department had improved significantly since 2019 when it was voted to be below average in terms of customer satisfaction. The bank has, like many others, provided various avenues through which customers and intending customers could get their issues sorted out or even make inquiries or certain demands.<\/p>\n

First established in 1991, ABSA has grown into becoming the biggest bank in South Africa with a customer base of over 9.7 million as of 2020, even though it has fewer branches and employees than Standard Bank. It has seen the consistent growth of customers through the years thanks to its numerous services. However, because of the challenges that come with a huge customer base, there are always many needs of customers to attend to via the bank’s customer care department to cover things like requests, complaints, loan services, inquiries, and much more.<\/p>\n

ABSA Has A General Customer Care Unit<\/strong><\/h2>\n
\"ABSA
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Just as it is with all other banks in South Africa<\/a>, the ABSA customer care unit is designed to take care of the general needs of customers no matter what one issue may be. When you contact the general unit, you may be referred to the specific unit to handle such matters.<\/p>\n

The general unit may also take whatever issue, complaint, or request that you have and channel it to the appropriate desk on your behalf, and such unit may contact you when your issue is resolved or if there may be a need for further queries.<\/p>\n

ABSA customer care can be contacted by simply visiting the branch nearest to you and heading for the department. You can contact the bank by using the phone number or the relevant email address for more convenience. Other avenues the bank has created include chatting with a customer rep on the site or using the various social media handles of the bank.<\/p>\n

Here are the three main ways that you can contact the ABSA customer care unit:\u00a0<\/strong><\/p>\n