Stats SA Found That Service Delivery Increased, Why Is Everyone Complaining?


Are South Africans insatiable wailers always complaining about poor governance? Statistics South Africa released a report today which showed that service delivery increased in the country.

The Non-financial census of municipalities data showed that the number of consumer units receiving services from municipalities increased between 2014 and 2015.

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The findings of the reports stated that there were 3.6 million indigent households in SA as of 2015.

Out of that, 2.4 million benefited from the indigent support system for water, while 2,2 million benefited from free basic electricity provided by municipalities.

Similarly, 2.1 million indigent households benefited from the indigent support system for sewerage/sanitation and solid waste management.

As related, the highest percentage increase between 2014 and 2015 in the provision of services was recorded in solid waste management, electricity, sewerage/sanitation and water .

Nationally, the provision of basic water increased by 2.5 percent.

While the lowest provincial increase for the provision of water was recorded in Gauteng (1.3%), the highest were recorded in Western Cape (5.0%) and Mpumalanga (3.1%).

In electricity, the highest provincial increases were recorded in Mpumalanga (10.7%) and Gauteng (5.3%) whereas Limpopo recorded the lowest increase of just 1.6 percent.

The data indicated that the peak provincial increases in sewerage and sanitation were recorded in Mpumalanga (13.9%), and Eastern Cape (5.7%). The lowest increase found was in KwaZulu-Natal (2.1%) and Gauteng (2.1%).

For solid waste management (refuse removal), the highest provincial increase was recorded in Mpumalanga (15.4%), Limpopo recorded the second highest increase at (9.0%) while Eastern Cape recorded the lowest increase at 1.3%.

It also indicated a decrease in the number of bucket toilets supplied by municipalities, from 85,718 in 2014 to 80,119 in 2015.

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Major decreases in the number of bucket toilets provided by municipalities were recorded in Gauteng (100%), Mpumalanga (98%), Eastern Cape (18%) and Western Cape (16%).

Sadly, Free State reflected a 10 percent increase over the same period. However, service delivery generally increased.