Vodacom South Africa is part of the Vodacom Group Limited in South Africa. The company is a mobile communications firm that provides telecommunication services including voice, messaging data and converged services.
The company is among the top telecommunication companies not only in South Africa but in the whole of Africa. The network and MTN South Africa provide the widest network coverage in South Africa.
The network operates in five African countries; South Africa, Democratic Republic of Congo, Lesotho, Mozambique and Tanzania.
Vodacom South Africa was licensed in 1993 to operate in the country, and in 1995 it gained GSM license in Lesotho. The network became the first in the world to introduce the prepaid service in 1996, and after two years it brought in the prepaid access to the internet.
By 2003 it had covered 9.5% of the South African population, which was to rise in 2004 when it recorded over 10 million subscribers in the country. In that year it as well introduced 3G service to the country, and later 3G HSDPA.
Vodacom South Africa has invested over 28 billion Rand in network infrastructure in the country. By that time it has also covered 96 percent of the country’s population.
The company got listed on the Johannesburg Stock Exchange (JSE) in 2009.
As part of its stride towards growth, the telecommunication company became the first to Launch LTE/4G in the country in 2012. It also launched the Vodacom App in that year to allow customers greater services.
By 2014, its coverage of South Africa would rise to 99.8%.
Vodacom South Africa provides for regular as well as value added services to subscribers. These services are flexible with the aim of supporting ones communication needs. Such services include call forwarding services, call waiting, Call holding, call barring, voice calls, call barring and call me service. It as well offers data services which allow one to resend and receive data calls.
The company has continued to spurn new innovations in South Africa with the introduction of a special Vodacom contract data and SMS deals for its deaf and hearing impaired subscribers. The deal has different data packages
The big controversy that Vodacom South Africa was involved in was as regards its “Please call me Back service”. The network was dragged to court by the company’s former employee, Nkosana Makate that he was the brain behind the service.
Maketa approached the court in 2008 claiming that he developed the idea and forwarded it to a board member and director in the company who promised him compensation if it was approved. While the Please call me Back service was adopted by the company, Maketa was given nothing in compensation.
This case would drag to 2016 after appeals by Makate, who lost the case in the High Court as well as in the appeal court. He however won in the constitutional Court, which ordered the telecommunication giant to compensate Makate. The ruling, gave Makate a stake in the 70 billion Rand the idea turned over.
The company has been able to make some contributions to the country in various means apart from creating employment. The company has contributed in sports through the sponsorship of the Vodacom Blue Bulls rugby team in Pretoria.
It has as well sponsored South African Shelby Can-Am series between 2000 and 2005, as well as the sponsors of two premier league clubs; Kaizer Chiefs and Orlando Pirates. The network is also the sponsor of the South African national football team; Bafana Bafana, as well as the under 20’s team, Amajita.
Vodacom South Africa keeps bringing special deals for its subscribers monthly. Such deals come in the form of phones, tablets, laptops, and other things. The network through its stores which are spread nationwide, provide these specials at affordable prices for subscribers.
Also, Vodacom has packages designed to take care of subscribers with special or specific needs including the visually impaired, as well as the senior citizens.
To complement its specials, there is as well a Vodacom contract provided by the Vodacom uChoose top up contract which aids one in controlling one’s spending. One can either go with uChoose flexi Plan which has to do with airtime, or uChoose Smart plan, which comes with SMS, data and minutes.
Vodacom South Africa provides more information on its products, services, and contracts, as well as assistance to subscribers on its site or through its customer care lines, as well as in stores or outlets nationwide.
Vodacom website: www.vodacom.co.za