How To Open Truworths Account and the Online Application Process

Shopping days could be fun and exciting but also risky when you have to do it with bulk cash. That’s the point where Truworths account comes in. Shopping in South Africa has never been safer and easier than it is now, with the fast-growing technology that Truworths takes advantage of to save its customers the stress of carrying a bulk amount of cash when shopping. To make use of this amazing service that Truworths offers, you have to open an account and this post will guide you on how to do it.

What You Should Know About Truworths Account

Since the inception of Truworths in 1917, they have grown to become one of the leading fashion retailers in South Africa with over 728 stores in the country where those who love quality and fashion can visit to get the trendiest outfits for both men and women. Truworths also has an online store where fashionable men and women can simply order the outfit they want, make payments online and it will be delivered to them. Apart from saving customers the stress of carrying bulk cash to a store, it also saves them the time and stress of visiting a store as they can now shop at their convenience – from the comfort of their home.

Truworths’ fame and services cut across South Africa to 49 other African countries, and to make services more satisfactory to customers, they have developed a range of specialized retail formats which include: Truworths Man, Truworths Woman, Daniel Hechter, Inwear, and LTD. Opening an account with Truworths is a big step towards a whole new world of fashion.

What Do I Need To Open A Truworths Account?

Opening a Truworths account is a very easy process, as long as you already have all relevant documents which include:

  • Your ID Number
  • Your Contact Details
  • Your Financial Details – Information about the financial income and expenditure of yourself and your spouse.

How To Open A Truworths Account

There are two methods of opening a Truworths account and the best thing about these methods is that they do not require you to visit a Truworths store which means you can open an account from the comfort of your home. The methods of opening a Truworths account include:

  • Via SMS
  • Opening an account online

How To Open An Account Online

The procedure for opening a Truworths account online requires that you have a smartphone or computer and access to a good internet connection. If you have all of these and the required documents, then here is how to open a Truworths account online:

  • Visit the official Truworths website.
  • Click on the menu bar.
  • Tap on the Open an Account button at the top of the page.
  • You will be directed to a page that contains a short form where you will be required to enter your name, South African ID, cell phone number, and email address.
  • After which, you can read through the terms and conditions then click on agree followed by the Submit button.
  • You can now proceed to provide the information required of you in the next two stages.

How Can I Open An Account Via SMS?

Opening a Truworths account online requires that you have a smartphone, but using SMS, you do not need a smartphone. All you need is a phone and a little airtime because standard SMS charges apply to this as well. Here is how to open a Truworths account via SMS:

  • Open your SMS mobile app.
  • Type in your initials, surname, and ID number.
  • Send the SMS to 49705.

Terms and conditions also apply. So, if you wish to read the terms and conditions first, visit their official website.

What Are The Benefits Of Having A Truworths Account?

Just in case you also want to know why you should open an account and all the possible benefits, here are the benefits of opening a Truworths account:

  • You will be updated with recent fashion trends.
  • The card is absolutely free, and there will be cards available for family members as well.
  • You will be notified whenever there is a special promo.
  • Access to the last trending catalog.
  • Account-holders can purchase outfits and accessories on credit and pay within the space of 6 to 12 months.
  • The fashion and gift delivery service makes choosing outfits and gifts easier.
  • Account-holders have access to enter amazing competitions to win prizes.
  • Lastly, you will be able to receive immediate SMS on your account balance and any transaction on request.

With all these amazing offers, if you are a lover of fashion and have some money to always spend on looking good, you should absolutely consider opening a Truworths account.

Having An Account Attracts An Annual Account Service Fee

One of the things to bear in mind before opening a Truworths account is the fact that part of the terms and conditions indicates that you will be charged an annual account service fee that is compulsory to pay.

This fee includes charges for fraud protection benefits which protects you from encountering a loss as a result of an unauthorized purchase from your account. Truworths annual account service fee will cost you just R26 per year.

Frequently Asked Questions About Truworths Account

Here are answers to some of the questions you may probably have in mind as regards having a Truworths account.

1. Does Registration For Online Shopping Automatically Mean That I Have A Truworths Account?

No, registering for online shopping does not automatically make you an account holder. It just gives you an online shopping profile with which you can purchase outfits and accessories online and track your transactions.

Also, unlike the necessary requirements for opening an account, there are no special requirements for having an online shopping profile.

2. How Do I Retrieve My Forgotten Password?

In a situation where you forgot your password, here is how to retrieve it:

  • Click on Forgot Password on the login page.
  • Enter your email address.
  • You will receive a mail that contains information on how to go about resetting your password.

3. What Do I Do If I Have Forgotten My Email Address

If you have forgotten the email address you used to open your Truworths account, simply call TruWorths customer service center on 0872859401 for help.

4. Is It Possible To Update The Contact Details For My Truworths Account?

Yes, it is possible to update your account details, just follow the procedure below;

  • Sign in to your account.
  • Click on Profile.
  • You can now have access to update your profile information with current details.
  • After making necessary updates, click on Save Profile.

You can also call their customer service center for assistance on 0872859401.


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