How to Check African Bank Balance

There are various ways you can comfortably check your African Bank balance such as the internet, African Bank app, Whatsapp banking, telephone, customer care center, and even at the bank’s nearest office. 

These methods are designed in such a way that customers can conveniently check their account balance in numerous fast, easy, and secure ways. The paragraphs below also contain how to check your credit card balance, loan balance, and more.

African Bank Balance Check Via Cellphone

To check your account balance with your cellphone, dial *120*225# on your phone to accept the terms and start banking immediately. In addition to checking your account balance, the African Bank cellphone banking also gives customers the opportunity to carry out other transactions such as buying prepaid services and making other payments conveniently.

How To Check African Bank Credit Card Balance

Customers can check their credit card balance online, via telephone, or through the African Bank app.

A. Online

  • You can start the process of finding out your balance online by registering here:
  • Enter your username, PIN, and password to log in.
  • You would choose your credit card balance once you successfully log in.
  • Follow the subsequent instructions and you will get your credit card balance.

B. African Bank App

  • You begin by downloading the bank’s app from the Google Play Store or Apple App Store. It’s quick, easy, and secure
  • Provide the needed details to get set up and get registered on the app, including your username and password
  • Follow the prompts to find your way to the homepage
  • Navigate to the part on the page where you will see the credit card options
  • Select ‘check balance’
  • You would be able to see your credit card balance

C. Telephone

  • Dial *120*225# on your phone
  • Enter your PIN
  • Select Balances
  • Choose which account balance you want to check

D. Whatsapp

  • Save 0600 123 716 to your phone contacts under a name that you’ll remember, such as ‘African Bank WhatsApp’
  • Once saved, say ‘Hi’ and follow the prompts to get started
  • Remember you will need to register online to make use of the WhatsApp Banking feature

One of the advantages starters get from using African Bank’s low-interest credit cards is that they earn points whenever they shop with their card.

How Do I Check My African Bank Loan Balance?

There are various ways you can check your African bank loan balance. They include:

A. Via their call center

You may wish to speak to an African Bank representative to inquire about your loan balance via the number 0861 111 011. Their customer care call center is always available 24/7.

B. Telephone Number

Customers are also allowed to directly contact the head office on any issue, including finding out their loan balance by telephone. Simply dial 011 256 9000 to begin.

C. Head Office

You can also visit the bank at 59 16th Road, Midrand, Johannesburg. Meet any of their representatives to find out your loan balance.

Interestingly, you can also send them your feedback or find out how to report a lost or stolen card via the avenues mentioned above.

Different Ways To Check Your African Bank Balance

A. Online

This includes internet banking, Whatsapp banking, telephone banking, and African Bank App.

Internet Banking
  • Follow this link to register to begin the transaction of checking your African bank balance. You will need an email address, cellphone number, and ID to register
  • Once you’ve registered, log in to start using internet banking
  • Navigate to where you have the account balance to check your balance

African Mobile App

You can also download the African Bank App from the Google Play Store or Apple App Store.

  • Log in using your details ie. your username and password
  • Navigate to where you have the account balance to check your balance


  • Save 0600 123 716 to your phone contacts under a name that you’ll remember, such as ‘African Bank WhatsApp’
  • Once saved, say ‘Hi’ and follow the prompts to get started


  • You can register for cellphone banking with your consultant in the branch or via the link
  • Dial *120*225# to accept the terms and start banking including making inquiries about your account balance.

B. Customer Service Center

Dial 0861 111 011 on your phone to contact their customer service center. Once a connection is established, go ahead to ask them for your account balance.

C. African Bank’s Office

You can find out your balance by visiting any of the bank’s offices closest to you. If you are in Johannesburg or within, you can visit them at their head office at 59 16th Road, Midrand, Johannesburg, or call 011 256 9000 to make the inquiry.

What To Do If You Lose Your Login Details to The Online Platform

You would need to get in touch on 0860 494 940 to reset your details or you can reset your entire profile via these simple steps:

  • Visit the closest African Bank branch to you
  • A One Time PIN (OTP) and your username will be sent to your registered mobile number
  • Once you receive the OTP, go to the link to reset your PIN and password
  • Begin by clicking the ‘Reset’ button and follow the instructions that follow

Was this article helpful?
  • Was this article helpful?
  • Yes
  • No
Osondu Queen Chidinma
Osondu Queen Chidinma
Queen always has the inside scoop on the lives of your famous celebrities, she is the go-to source when it comes to everything Hollywood and South African entertainment industry, an entertainer and a true queen in her own special way.


Featured Today

Related Stories

error: Content is protected !!