Farewell To Long Queues As #eHomeAffairs Launch Online Channel


The Department of Home Affairs has launched an online platform known as #eHomeAffairs on Thursday to help the citizens of South Africa apply for their smart IDs as well as passports.

The department tweeted on Thursday morning before the launch;

“Today we are making strides as we launch the #eHomeAffairs pilot project together with @Absa, @FNBSA, @StandardBankZA, @Nedbank.”

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According to an information provided on its website, the department explained that citizens can now apply for their documents online, and later collect them at collection kiosks set up in four of South Africa’s major banks. It is important to note that before the process will be complete, applicants will have to submit pictures and fingerprints at the kiosks after the online applications and payments.

“In this regard, ABSA, FNB, Nedbank and Standard Bank will provide space for the Department of Home Affairs’ kiosks inside banks where clients will walk in to submit their fingerprints and pictures, having made appointments and payments online.”

In addition, only citizens who are between the age of 30 and 35-years-old are eligible to use the platform.

Both #ehomeaffairs and #echannel are currently breaking records on trending Twitter tweets since the launch.

Department of Home Affairs Minister Malusi Gigaba discussed the initiative on Metro FM and Morning Live on Thursday, throwing more light on the project.

President Jacob Zuma who was due to officially launch the eChannel Pilot Project in Midrand, Johannesburg on Thursday morning described the initiative as a world class project.

“This is a world class service,” said President Zuma on Thursday.

The #eHomeAffairs project which has conveniently moved the application process for smart ID cards online is a welcome development as Waiting in a long queue just to apply for you ID and passports will now be a thing of the past following this world class launch of the E-channel pilot project by the Department of Home Affairs.

To get linked to the eChannel click here.

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