Come Monday, South Africans from 25 to 45 age group can apply for their Smart ID Card and passport in banks across the country.
This is according to Malusi Gigaba the Home Affairs Minister, is an outcome of his department’s quest to deliver a quality service to the people.
“We have partnered with four major banks including ABSA, FNB, Nedbank and Standard Bank to create innovative avenues to expand our footprint for the convenience of our clients.
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President Jacob Zuma launched this groundbreaking initiative in April, with Smart ID card and passport application services initially available to clients within the 30-35 age group in Gauteng and the Western Cape at the moment. (But), from Monday, 23 May 2016, we will begin to accept applications from those clients who fall within the 25 to 40 age group.
This will add impetus to our resolve of replacing the green ID book with the Smart ID card,” Gigaba said.
While there are plans to enable the Smart ID Card and passport application at other banks throughout the country, you can for the meantime, access Home Affairs services at:
Absa Lifestyle in Centurion; Absa Towers North; Absa Ghandi Square; FNB Lifestyle Centurion; FNB Menlyn; FNB Merchant Place; Nedbank Rivonia; Nedbank Roodepoort; Standard Bank Centurion; Standard Bank Killarney Rosebank and Standard Bank Canal Walk in the Western Cape.
The minister said Home Affairs is heading towards being a modern, digital and secure custodian of national identity responding to the present and future needs and circumstances.
“And, run by professionals, operating in a highly secure environment to protect the precious records of the lives of our people.
It is our firm belief that this move will help us gravitate towards a modernized Home Affairs. We are re-imagining; one where clients will have access to quality services at their convenience and without having to set foot at our offices.”
Gigaba said the department introduced a “Moetapele Initiative” mission-ed to address challenges that have a direct impact on client care.
“In this regard” he said, “all our senior managers, including the Director General, are required to spend a stipulated amount of time at a front office, primarily to experience what it entails to serve our clientele on a daily basis.”
The new ID card and passport as related, have strong security features, which virtually eliminate the chances of producing them fraudulently.