MTN South Africa is a multinational mobile telecommunication company that operates in the country as a member of the MTN Group Limited. MTN South Africa is the mother of MTN Nigeria, MTN Uganda, MTN Cameroon, and MTN in other parts of the world.
The company came about as an African based telecommunication company which serves to provide cellular and internet access to African Countries. The network has today however, spread its services and operations to other parts of the world outside Africa.
Starting in South Africa, MTN can today be found in twenty two countries across Africa and the Middle East. It can be found in countries including South Africa, Kenya, Nigeria, Cameroon, Liberia, Ghana, Syria, and Cyprus. The network has over 232 million people it is connecting across these areas of its coverage.
The history of MTN South Africa is as well the history of MTN world over. The company began in 1994, in South Africa. Beginning as M-Cell, the company changed its name in October 2002.
The giant telecommunication network has sustained its growth in the country as being the second largest, only after Vodacom. In 2011 it was able to increase its 2G coverage to over 98% of the country through increasing its infrastructure in the country.
Also, the network has been able to grow from voice services to internet protocol, hence ensuring improved and diverse service supply. By the end of 2012, MTN had launched the Long Term Evolution (LTE) in Gauteng. This was soon to expand to cover other parts of the country.
In 2015, MTN South Africa recorded a 9.3% subscriber growth as well as a 7.5% growth in service revenue. The customer growth of the company was driven by new prepaid customers. Its customer base was placed at 54.4 million subscribers, and its general revenue was up by 2.9%. Its data revenue is seen as the driver, going up by 37.2% and contributing 31.7% to the total revenue.
With its shares listed on the JSE, MTN shares is open to the public, as well as other corporate bodies.
MTN provides both products and services to its customers. Services provided by the company are in the form of internet services, SMS and call services as well as value added services.
MTN internet services are provided through the MTN data which can be used for browsing or one may decide to use one’s main account. The browsing service is supported by its various network services such as GPRS, 2G and 3G.
MTN online and MTN Customer care can be used to get more knowledge on the services provided by the network. More so, MTN stores and MTN shops are as well available in all parts of the country for direct assistance.
The company has various tariff plans, Xtra Time, Magic Voice, Voicemail, CallBack and Caller Notify as part of its call and voice mail services. Its messaging services include Sms, Imail, Faxmail, and Blackberry messaging.
The network has the prepaid and postpaid MTN contracts.
It as well provides personal services as well as business services known as the MTN Business. MTN Business partners and provides assistance to SMEs, Corporate Businesses, as well as public companies. Services it provides to SMEs include connection services, business building, managing business, and value added services as well as providing advice.
For corporate bodies and public sectors it provides connection services, communication services, and collaboration services.
The company which won the Most Admired and the Most Valuable African brand in 2015 has contributed through sponsorship of CAF Champions League competition as well as in other things in Africa as a whole.
To its moderate call tariffs and abundant data packages, the network provides various services, package, and deals for its customers and subscribers. Such include the MTN cell phone deals which are available on the network’s site. One can find small phones as well as large and expensive ones.
More so, the network has what is called the MTN Upgrade for its customers. This is provided for customers who are MTN Contract customers. Once one joins the network as a contract customer and stays on for 21 months, one can upgrade ones phone and contract, which will be due for a renewal in 24 months.
Upgrading the MTN contract deals will ensure that one gets a new cellphone of one’s choice on the network’s new value based price plans. Eligibility for upgrading can be ascertained on the network’s site, where one can as well see other MTN promotions.
MTN news and updates about it various services and offers can be gotten on its site; www.mtn.co.za or through MTN direct customer care lines.
Mtn Direct sales: 083 123 3667
General Website: www.mtn.com (through the site one can access the MTN login page for personal activities and to manage ones line).